I cannot rate Richmond Heights highly enough. My mother lived here for 2 years and sometimes could be quite challenging because of her dementia but she was held in genuine affection by the staff. Living the opposite end of the country it was really important for me to know that she was safe and well cared for. My father would visit a couple of times a week and it felt as though he too was being looked after. Not long before mum died the carers arranged a romantic dinner, complete with rose petals on the table, for my parents to celebrate their 64th wedding anniversary together. It was a very special memory for them, and us, to cherish.

All the staff and management were very caring, even with visitors. It's a lovely care home and we thank all staff for the good care and good work for our friend.

My friend was admitted to Richmond Heights in January 2019 until he died in November due to dementia. From day one we were impressed with the loving care he received from all the management and nursing staff and the wonderful carers. Nothing was too much trouble for them. I would like to say a massive thank you to you all and I would recommend this home to anyone.

My dad was in here for palliative care. We as a family couldn't wish for any better care with our dad. The staff are willing to go an extra mile to make sure not only the resident but the family are comfortable. When my dad did pass away they looked after him and cared for him with the most respect than anyone could have wished for. If you are looking to have your family in Richmond Heights Care Home, yes have a look and you will find what we saw, a perfect place for your loved one. Some of the staff even came to my dads funeral, that was so nice that they even cared.

My mother spent the last couple of days of her life in Richmond Heights Nursing Home and she could not have had any better care. All the staff were amazing and they also were a huge comfort to me and the rest of my family. Having had a couple of bad experiences with other care homes, I feel I am in a position to make a fair assessment and I know my mother could not have had better care at the end of her life.

I and my family were very pleased with the care my husband received during the last 2 weeks of his life. The staff were kind and caring. They made my husband very comfortable and pain-free during this time. The staff were very respectful to my husband as they were also to family and friends.